Award: Highly Commended
Category: Home Care VIC/TAS

AN ORGANISATION OF THE UNITING CHURCH, Uniting AgeWell has a proud history of providing residential, home care and community services to thousands of older people across Victoria and Tasmania, supporting them to live well with choice and peace of mind.

While Uniting AgeWell services have grown significantly in recent years – with customer numbers increasing by 39% in 2022 for in-home care, allied health and therapy services, respite and carer support and social connections programs – customers remain at the heart of everything the organisation does. “Supporting an individual’s ageing journey, providing them with access to high quality services to support their goals, respecting their choices and enabling them to get the most out of life, are key to us building customer trust,” says Uniting AgeWell CEO Andrew Kinnersly. “We truly listen to our customers and actively pursue opportunities for improvement.

“COVID-19 created unprecedented challenges for everyone, and I am very proud to say it did not stop our dedicated staff from seeking to strengthen services or find innovative ways to enable our customers to continue doing the things they love.” 

Visit www.unitingagewell.org

 
Quotes

"Good reputation. Expert staff and service. Compassionate."

FEMALE, 70+, VIC/TAS

"Provide quality service."

MALE, 60-69, VIC/TAS

"Caring and helpful."

FEMALE, 40-49, VIC/TAS
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