Mercy Health

A Legacy of Care: How Mercy Health is Helping Seniors Live Longer, Healthier Lives – At Home

Thanks to its committed teams, Mercy Health has established itself as one of Australia’s foremost health and aged care providers. They are trusted by thousands to deliver high quality healthcare and aged services and committed to serving communities through personalised care.

One of the largest not-for-profit aged care providers in the country, Mercy Health is unwavering in its commitment to providing much needed in-home services, including Mercy Health Home Care, designed to support seniors who want to stay at home longer and continue to live actively and independently on their own terms, remaining part of their community.

A tradition of compassion

Mercy Health Home Care has proudly upheld the legacy of the Sisters of Mercy and served the communities it operates within for two decades. In recognition of its commitment to service excellence and standing among communities as a leader in healthcare, Mercy Health Home Care has now been recognised by Reader’s Digest Australia as a Trusted Brand for five consecutive years.

At the core of the Mercy Health Home Care philosophy is a belief that ageing should not be defined by limitations, but by possibility. That’s why their service is tailored to meet the evolving needs of each individual, supporting not just physical health, but emotional wellbeing, social connection, and a sense of purpose.

Care that comes to you

More seniors are choosing to remain in their own homes as they age, and Mercy Health Home Care is making that possible. Their in-home care and support services provide everything from household assistance to medication management and nursing visits, but it doesn’t stop there.

Mercy Health Home Care carers don’t just drop by, they build relationships. They’re companions, listeners and trusted friends. Whether it’s to deliver your essential personal care, join you in a game of chess or ensuring you remain socially connected with a trip to a cafe or to assist with groceries,  your carer is carefully matched to you, enjoys similar activities and ensures you feel seen, supported, and safe.

With a personalised approach grounded in dignity and respect, the home care team is dedicated to supporting the unique needs and preferences of local communities and enabling people to lead fulfilling lives by promoting their wellbeing and independence.

Mercy Health Home Care offers services designed to make life easier while providing the reassurance of compassionate care. Clients are supported by a dedicated team that prioritises trust, comfort, and safety — essential elements in promoting health and wellbeing within the communities they serve.

A chapter full of potential

With Mercy Health Home Care, you can decide how your services are delivered and who delivers them. Care is provided by a personalised team who values you and your life story, supporting you to live life to your full potential. Family and carers also gain peace of mind knowing their loved ones are in the care of a trusted aged care provider offering specialist support.

Mercy Health Home Care offers a wide range of services through government-funded programs, such as Support at Home, the Commonwealth Home Support Program, Veterans’ Home Care, Department of Veterans Affairs community Nursing, and the National Disability Insurance Scheme. For many people in the community, receiving care can be incredibly challenging. Mercy Health’s Care Advisory Service helps clients navigate these complexities and guides them through each step.

Spirit of Service

What sets Mercy Health Home Care apart isn’t just what they do, it’s why they do it. Born from the values of the Sisters of Mercy, their compassionate care and spirit of service live on in every home care team, looking after those in our community who need it most. A steadfast commitment that everyone in their care will feel seen, heard, and cared for in their later years.

For more information about Mercy Health Home Care, visit mercyhealth.com.au/homecare

ABOUT MERCY HEALTH:

Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of approximately 10,000 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.