Award: Winner
Category: Health Insurance

FOR OVER 75 YEARS, Bupa has been helping Australians prepare for life. Since the very beginning, they’ve been driven by a passion to make sure everyone has access to high quality, affordable healthcare with the overall outcome and purpose to be to help people live longer, healthier, happier lives and make a better world.

Today, almost four million Aussies trust Bupa to support their health. Bupa maintains one of the largest hospital networks of any major health insurer. That means members can have peace of mind that they’ll be covered without any additional out-of-pocket costs if their hospital is registered under Bupa’s Medical Gap Scheme as a “No-Gap Provider”.

Since the pandemic began, Bupa has supported customers to the value of almost $1 billion through cashbacks, premium deferrals, and financial assistance. And this year, to support families with rising costs, Bupa lifted the age that dependants can remain on their family policy to 32.

To give their members even more value, Bupa recently launched their new loyalty program – Life Rewards – the first of its kind for a large health insurer. Life Rewards gives members access to exclusive offers, discounted eGift cards, dining discounts and much more from over 200 popular brands.

As people’s mindsets have shifted about their health and how they want to receive treatment, Bupa has invested in new and innovative ways to deliver care. This includes virtual care like rehab and chemo in the home, and free mental health pilots through This Way Up.

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"High quality coverage and customer service."

MALE, 60-69, NSW/ACT

"Flexible options. Speedy claims process."

FEMALE, 40-49, QLD

"Reliable and efficient."


"Leads the way in healthcare."

MALE, 50-59, QLD
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