Award: Winner
Category: Australian Iconic Brand

Going the extra mile every day to deliver the best customer experience.

It is no mean feat to win the Australian Iconic Brand award, but to win it for four consecutive years is resounding affirmation that for many of us, Bunnings Warehouse is a local institution.

This year, Bunnings Warehouse will celebrate its 30th anniversary. Over those three decades, Bunnings has become a part of the national fabric, with Australians everywhere making a trip to Bunnings part of their weekend ritual. Far from sitting on its laurels, one thing the business will never lose sight of is recognising that its team makes it all happen.

“Our team members are the heart and soul of our business,” said Mike Schneider, Bunnings Warehouse Managing Director. “We’re so proud of the incredible work they do every day, and this award is great recognition of their passion and commitment to our customers.”

With more than 53,000 team members, many with qualified trade backgrounds, keeping a family feel and having fun helps retain and develop the best team, providing a unique and great customer experience.

“The trust and satisfaction our customers feel shopping with us comes down to the extra mile our team goes, and I want to say a very big thank you to them,” said Mr Schneider. “We’re also incredibly grateful to our loyal customers and we won’t stop working to earn their trust every day.” With Australians prioritising value, range and a great experience more than ever, Bunnings Warehouse remains committed to providing the best possible experience, continuing to have the lowest prices every day, and having the widest range of products, available and suitable to meet customer needs. It also participates meaningfully in local communities in many ways, from running free D.I.Y. workshops and events, to supporting local grassroots groups and causes through fundraising opportunities and hands-on support.

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