Aussie Broadband

AUSSIE BROADBAND HAS BEEN KEEPING AUSTRALIANS CONNECTED SINCE 2008. 

Led by the ethos of being ‘The Telco People Love’, Aussie Broadband’s values are tied to being good to people, and going above and beyond for its customers. With Australian-based customer service, Aussie Broadband empowers staff to fix issues with customers on the first call. The telco focuses on high quality and great value using the very latest technologies, to help customers access support how and when they need it. Apple and Android phone users can download the ‘MyAussie’ app to access instant customer support, and by logging onto the website, they can check the CTV (Connectivity Virtual Circuits) graphs page to check NBN network congestion in their area.

Aussie Broadband has also been named Australia’s Most Trusted Telco by Roy Morgan, having held the position since December 2020. “We can never understate just how important trust is to Aussie Broadband given it’s something that is incredibly difficult to earn and super easy to lose, especially in an industry like Telco,” said Jonathan Prosser, Group Executive Residential. “If a customer has an internet or connectivity issue we will go above and beyond to resolve it as going the extra mile isn’t the exception for us — it’s how we build that trust with every customer.” The award recognises Aussie Broadband’s consistently good customer service, reliability, proactive approach, and local, onshore customer support.

Visit www.aussiebroadband.com.au