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TO BE AUSTRALIA’S FAVOURITE AIR® means more than simply being a leading air conditioning brand; it means being the best air conditioning company to deal with. Committed to creating a holistic customer-care experience, Fujitsu General ensures they are there for the entire customer journey. Fujitsu General Assist, the brand’s comprehensive service network, deploys Fujitsu-trained technicians to all Australia’s major capital cities and provides access to dedicated Service Agents in other parts of the country.

With over 100 models of air conditioners on offer across wall mounted, cassette, ducted and floor and ceiling consoles, Australian consumers are spoilt for choice. However, customers may not realise that to ensure products are developed to suit Australia’s range of climates and conditions, the local Fujitsu General team works closely with the Japanese R&D department, and before a product is released to market it undergoes extensive testing in Fujitsu’s state-of-the-art R&D centre in Japan.

This year, Fujitsu General added more R32 refrigerant products to their range, demonstrating their ongoing commitment to lowering the environmental impact and global warming potential of its products.

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"I’ve used Fujitsu air conditioners. They’re always efficient and effective."

FEMALE, 60-64, ACT

"Been around a long time. Never heard a bad thing."

FEMALE, 30-34, SA/NT

"Always provided a good service."

MALE, 35-39, VIC/TAS

"They all seem extremely reliable and long-lasting."

FEMALE, 18-24, QLD